$9.50 Flat  Rate 

Orders Over $130 are FREE

We offer same-day shipping for orders placed before 11 am, Monday - Friday.

You can potentially save on shipping costs by combining smaller Dry Good items with your Livestock order. After placing your Livestock order, just send us a message advising of the item you would like to add to your order using the chat widget, in the lower left corner of your screen, and we'll check if the Dry Goods items can be added without extra shipping charge.


To learn about Airport > Airport Shipping Click here

Star Track Premium Delivery Door > Door Australia Wide

Orders Under $200 = $45

Orders $200 - $499 = $29

Orders Over $499  = FREE

Major  and regional cities are usually overnight transit timeframe. To check transit times for remote or rural areas, please click the below link, then click the transit times calculator tab or send us a message.

Door > Door deliveries are shipped via Star Track Premium Freight. Orders are shipped Monday and Tuesday. Leave a note on your order if you want it shipped on a preferred day. We reserve the right to delay shipping of orders until the following Monday / Tuesday if the day prior is a Public Holiday or if there are forecasted shipping delays such as weather, industry strikes etc.

We use premium specific packing methods necessary to ensure the safe arrival of your live coral. This includes heat / cold packs, extra water volume, frags are packed in sealed containers or bags dependent on coral size. Granular Activated Carbon is added to ensure optimal water quality during shipping. Frags and some more sensitive corals are mounted onto chemically inert closed cell foam floats, this removes the risk of coral tissue rubbing against the sides of the bag or container. All orders are shipped in thick walled Polystyrene thermally insulated eskies. 

In the unlikely event of a DOA (Dead on Arrival), please send a very clear digital photo within 2 hours of delivery (Star Track delivered time). Once we receive the digital photo supporting your claim, we will issue a store credit. The store credit does not include the cost of shipping. We do not offer refunds, we only provide credit toward future coral purchase. Zeo Box Reef cannot be held responsible for mechanical, flight cancellations, unforeseen or weather delays that may cause your Star Track shipment to be delayed. We will always do our best to ensure customer satisfaction in these extremely rare cases. Please note If your area is estimated to take longer than 48 hours we recommend using our Airport to Airport shipping option. Feel free to send us a message if you are unsure.

We can hold coral orders for up to one week once payment has been received, unless other arrangements are agreed upon. Beyond that, we are not responsible for the coral, and cannot guarantee replacement of the same coral purchased. We are not responsible for incorrect addresses provided by the buyer. Please note it is the customers responsibility to monitor shipments once a tracking number has been provided. 



By submitting an order to you are agreeing to the above presented terms.


When will my order ship?

We ship orders out each Monday and Tuesday. Cut off time are Midnight Sunday or Monday. We may postpone shipments to the following week if we are advised by our shipping partner of delays or on public holidays. Information regarding tracking will be emailed once your order has shipped.

Is it possible to collect my order in person?

Customers have the option of picking up their orders locally by selecting the local pickup option during checkout. Upon placing an order, we will reach out to you within 24 hours to schedule a collection time. The pickup location is situated in Kingsgrove NSW.

Collections Times:

Weekdays - 9am - 2pm

Weekends - 9am -12pm

If required, we can arrange for collections outside of the above times as well.

In the event that my corals arrive deceased, what is the course of action?

To be eligible for our Arrive Alive Guarantee, it is necessary to send us well-defined pictures of the coral in its shipping container, within 2 hours of Star Track delivery time, via email at

For further information regarding the Arrive Alive Guarantee policy and claims process, kindly refer to our Arrive Alive Guarantee page.

With which courier company will my order be shipped?

We use Star Track Premium Express Freight to ship all of our orders as we have found them to be the most dependable door-to-door courier service accessible. We assess their performance every month to ensure the swiftest delivery service at a sensible cost. Additionally, we provide same-day airport-to-airport shipping, more details can be found on our Airport to Airport shipping page.

Do I have to be present at home to receive my order?

No, it is not necessary to be present as all orders are marked with an "Authority to leave" notice. If a secure and safe location is not available on your property and the order cannot be left at your doorstep, such as in the case of apartment buildings, we suggest having your order delivered to your workplace.

Can I expect the coral I see online to match what I receive in my order?

Shopping for live coral for sale online can be a source of worry for reef hobbyists, who can never be entirely sure what will arrive in the mail. Will it resemble the coral they saw online? While there is no substitute for an in-person viewing of the coral, we offer What You See Is What You Get (WYSIWYG) corals to alleviate concerns. Our WYSIWYG corals allow you to preview the actual coral fragment or colony before making a purchase. We take pride in photographing all our corals under Ecotech Radion G5 LED Light fixtures. We use professional-grade Full Frame DSLR cameras and lenses to capture the highest quality representation of the coral. We also provide multiple photos of the coral under different light spectrums, including full spectrum (white light) and heavy blue spectrum. We also offer size approximations for every coral in centimeters. This measurement is taken when the coral is fully expanded, providing you with a better understanding of the amount of space the coral will occupy in your aquarium.

What are the shipping costs?

  • Star Track Premium shipping service offers different rates based on the order amount.

  • Orders under $249 have a shipping cost of $45.
  • Orders $249 - $499 have a shipping cost of $29.
  • Orders $500 and over are shipped for free.

  • Same-day airport to airport shipping starts from $65. Lean more

How will my order be packaged?

Zeo Box Reef Aquaculture prides itself on being a leader in the industry for packaging and shipping corals. We have a meticulous approach to packaging methods to ensure that your order arrives in optimal condition. Our team carefully hand-picks and packs each order with great care. Coral fragments are placed in specially designed containers and secured using chemically inert foam floats. For larger corals, we use a double-bagging method and add activated carbon to achieve optimal water quality during shipping. To maintain the ideal temperature conditions during transit, we use thick-walled styrofoam boxes with heat/cold packs as needed. Our shipping options include door to door Star Track Premium freight or same day Airport-to-Airport delivery. Both options are fast and secure.