About Us
Wondering if you can buy live coral online in Australia? You're in the right spot!
At Zeo Box Reef, we specialize in sourcing stunning corals and cultivating them for reef aquarium enthusiasts across the country. We have a special fondness for rare and exotic corals that are rarely available online.
Experience the Zeo Box Reef Difference!
We are your premier source for premium high-quality sustainable coral in Australia. We are dedicated to providing you with the most unique, exotic and healthiest LPS coral, SPS coral, and Soft coral from Australia's best Coral collectors and our own in house aquacultured Coral range.
At Zeo Box Reef Aquaculture, we take pride in our commitment to sustainable practices, ensuring that every coral we offer is aqua-cultured or sustainably collected from the wild by following the Australian governments strict collection policies. We believe in doing our part to protect our oceans and reefs, while also providing you with the best possible product.
We take great care in selecting and inspecting our coral to ensure top quality and good health. We're not your typical aquarium store. Unlike others, we don't rush to sell coral immediately after acquiring it.
When coral is collected from the wild, it undergoes a lot of stress during its journey from the collection boat to the coral wholesaler facility, then to the local fish store, and finally to your aquarium. By the time it reaches you, it's already stressed and needs some stability before it can thrive in its new home.
All our corals undergo a conditioning period. During this time, we closely monitor them and help them adapt to aquarium life. We feed them daily, maintain perfect water conditions, ensure proper water flow, and provide optimal lighting for a minimum of 2 to 4 weeks. The end result is exceptionally healthy corals that display their true vibrancy and vitality.
We understand that purchasing coral online can be a bit tricky, so we're dedicated to making your experience as smooth as possible. Here's how:
1. High-Quality Coral Images: We use professional-grade digital cameras and lenses to capture stunning coral photos for the most accurate representation.
2. Detailed Descriptions: We go the extra mile by providing you with comprehensive coral descriptions, including measurements. You'll know exactly what you're getting.
3. WYSIWYG: Most of the coral we sell are "What You See Is What You Get" (WYSIWYG). You get the exact coral you see in the pictures.
4. Exceptional Customer Service: Our top priority is providing you with the best customer service. We're here to answer all your questions and offer expert advice on caring for your coral.
We've got your back every step of the way!
We are committed to providing you with the best possible online shopping experience. With our easy-to-use website, premium, fast and reliable shipping, Arrive Alive Guarantee and exceptional customer service, you can trust that you are in good hands.
Thank you for choosing Zeo Box Reef Aquaculture as your go-to source for high-quality coral in Australia. We look forward to helping you build the reef aquarium of your dreams!
FAQ
When will my order ship?
We ship orders out each Monday and Tuesday. Cut off time are Midnight Sunday or Monday. We may postpone shipments to the following week if we are advised by our shipping partner of delays or on public holidays. Information regarding tracking will be emailed once your order has shipped.
Is it possible to collect my order in person?
Customers have the option of picking up their orders locally by selecting the local pickup option during checkout. Upon placing an order, we will reach out to you within 24 hours to schedule a collection time. The pickup location is situated in Kingsgrove NSW.
Collections Times:
Weekdays - 9am - 2pm
Weekends - 9am -12pm
If required, we can arrange for collections outside of the above times as well.
In the event that my corals arrive deceased, what is the course of action?
To be eligible for our Arrive Alive Guarantee, it is necessary to send us well-defined pictures of the coral in its shipping container, within 2 hours of Star Track delivery time, via email at info@zeoboxreef.com.au.
For further information regarding the Arrive Alive Guarantee policy and claims process, kindly refer to our Arrive Alive Guarantee page.
With which courier company will my order be shipped?
We use Star Track Premium Express Freight to ship all of our orders as we have found them to be the most dependable door-to-door courier service accessible. We assess their performance every month to ensure the swiftest delivery service at a sensible cost. Additionally, we provide same-day airport-to-airport shipping, more details can be found on our Airport to Airport shipping page.
Do I have to be present at home to receive my order?
No, it is not necessary to be present as all orders are marked with an "Authority to leave" notice. If a secure and safe location is not available on your property and the order cannot be left at your doorstep, such as in the case of apartment buildings, we suggest having your order delivered to your workplace.
Can I expect the coral I see online to match what I receive in my order?
Shopping for live coral for sale online can be a source of worry for reef hobbyists, who can never be entirely sure what will arrive in the mail. Will it resemble the coral they saw online? While there is no substitute for an in-person viewing of the coral, we offer What You See Is What You Get (WYSIWYG) corals to alleviate concerns. Our WYSIWYG corals allow you to preview the actual coral fragment or colony before making a purchase. We take pride in photographing all our corals under Ecotech Radion G5 LED Light fixtures. We use professional-grade Full Frame DSLR cameras and lenses to capture the highest quality representation of the coral. We also provide multiple photos of the coral under different light spectrums, including full spectrum (white light) and heavy blue spectrum. We also offer size approximations for every coral in centimeters. This measurement is taken when the coral is fully expanded, providing you with a better understanding of the amount of space the coral will occupy in your aquarium.
What are the shipping costs?
- Star Track Premium shipping service offers different rates based on the order amount.
- Orders under $249 have a shipping cost of $45.
- Orders $249 - $499 have a shipping cost of $29.
- Orders $500 and over are shipped for free.
- Same-day airport to airport shipping starts from $65. Lean more
How will my order be packaged?
Zeo Box Reef Aquaculture prides itself on being a leader in the industry for packaging and shipping corals. We have a meticulous approach to packaging methods to ensure that your order arrives in optimal condition. Our team carefully hand-picks and packs each order with great care. Coral fragments are placed in specially designed containers and secured using chemically inert foam floats. For larger corals, we use a double-bagging method and add activated carbon to achieve optimal water quality during shipping. To maintain the ideal temperature conditions during transit, we use thick-walled styrofoam boxes with heat/cold packs as needed. Our shipping options include door to door Star Track Premium freight or same day Airport-to-Airport delivery. Both options are fast and secure.